Frequently asked questions
What is the return policy?
We hope you adore your pieces as much as we loved making them! Please note that all sales are final, so we're unable to offer returns or exchanges after the delivery is complete. However, we accept returns only during delivery while the courier waits, and if you choose to return it at that time, you will only be charged the shipping fee🤍
When will I get my order?
Your order will typically be delivered within 1–7 working days across all accessible regions in Egypt according to your location . Please note that rare, unforeseen circumstances may cause slight delays.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.